At Urban Country Decor your happiness is our happiness. Please contact us with any questions, comments or return issues.

Email: [email protected]

Customer Satisfaction

At Urban Country Decor we stand behind the quality of our products and will make things right if you are not satisfied with your purchase. We believe that we can work together with our customers to make every purchase a positive experience. Our shipments are carefully inspected before leaving our warehouse, but in the event you are not satisfied with your purchase, simply follow the instructions below.


While we hope you truly love your Urban Country Decor purchase we understand that people change their minds. In the case that you would like to return an item, please contact us at [email protected] with returns in the subject line and we will the process the return upon receipt of the item. All items may be sent back within 30 days of purchase. Please return the item in the original packaging. Shipping charges apply for ALL returns and exchanges and are your responsibility. Shipping charges to you are non-refundable.